Shipping policy
Thank you for shopping with Revixa. We are committed to processing and delivering your order as quickly and efficiently as possible.
Order Processing
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All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
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Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Times
Standard Shipping
Most orders are delivered within 6–10 business days after they have been processed.
Extended Shipping Items
Some products require additional transit time due to sourcing or logistics. These items are clearly indicated on the product page and are typically delivered within 8–15 business days after processing.
If your order contains both standard and extended shipping items, they may arrive in separate packages.
Shipping Delays
While we strive to deliver every order within the estimated timeframe, shipping delays may occasionally occur due to:
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High order volumes
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Carrier delays
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Weather conditions
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Customs clearance (for international shipments)
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Other unforeseen circumstances beyond our control
We appreciate your patience and understanding if these situations arise.
Order Tracking
Once your order has shipped, you'll receive a confirmation email containing your tracking information. Please allow 24–48 hours for tracking updates to appear.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Revixa is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We'll work with the shipping carrier to help resolve the issue.
Questions?
If you have any questions regarding your order or shipping, please don't hesitate to contact our customer support team. We're always happy to assist you.